Terms of service

Plain-language terms; a signed agreement governs. This page summarizes how the service works in plain words. If anything here differs from your signed agreement, the signed agreement controls.

Last updated: October 17, 2026

Who you contract with

This service is a venture operated within Guardianshield Cybersecurity, LLC (Maryland), which contracts and invoices; that is why the email domain and phone number are Guardianshield’s. Sullymar Camacho does the work herself.

What the service covers

A one-time setup month (ICP definition, list building and verification, CRM setup, and sequence preparation and launch), then ongoing monthly outbound on one or both ICPs: list refreshes, sequences, reply handling, scheduling, and a weekly scorecard. The exact ICP, signals, and qualified-meeting definition are agreed in writing during setup.

Fees and billing

• Setup month: $1,500.
• Ongoing: $1,000/month for one ICP, or $1,500/month for both ICPs or one ICP with a heavier list refresh.
• The $1,500 setup fee is paid upfront at the signed start date. Monthly billing starts on day 31 after the signed start date and is billed monthly in advance, Net 0: payment is due when the invoice is issued.
• Tool costs (for example Clay, Apollo, Google Workspace inboxes, and secondary domains) are billed separately at cost, with no markup, and are estimated in writing before the start.

Term and cancellation

Month-to-month; cancel any time with 30 days’ written notice. The 30-day notice applies from the signed start date, including during the setup month.

Setup fee refunds

• If you cancel before the first campaign send, half the setup fee ($750) is refunded within 14 days of your notice.
• If the first campaign hasn’t sent within 30 days of the signed start date because of us, the full $1,500 setup fee is refunded within 14 days. “Because of us” means a delay on Sullymar’s side; days spent waiting on your approvals, access, or information don’t count toward the 30 days.

Any other refunds are only as set out in the signed agreement.

No guaranteed results

Meetings are not guaranteed. A qualified meeting is defined on the How it works page and in your agreement. If there are zero qualified meetings in the first 60 days after the first campaign send, Sullymar and you hold a joint review at day 60 to decide what changes or whether to continue.

Your part

• Provide a kickoff call, about an hour a week for approvals, and tool and CRM access in your name.
• Confirm every credential, registration, and claim used in your emails is true.
• Approve every sequence before launch and every material change after.
• Emails go out under your company’s name from client-owned secondary domains, so you are the sender: every email includes your postal address and a working opt-out, and opt-outs are honored promptly (CAN-SPAM requires within 10 business days). The service is email only: no cold calls or texts.

Data ownership

You own your lists, CRM records, sending domains, inboxes, and tool accounts. They are set up in your name and stay with you when the engagement ends.

Confidentiality and defense data scope

Your business information is kept confidential and used only to run your outbound. An NDA is available. For defense suppliers, outbound runs in separate accounts outside your CMMC boundary and uses only public-release information, such as public-release capability statements; there is no access to CUI or export-controlled data. Sullymar is a US person.

When the engagement ends

You remove Sullymar’s access to your accounts (she can walk you through it), and she deletes any copies of your data she holds and confirms to you when that is done. Everything in your own accounts stays with you.

Conflicts

Sullymar won’t run outbound for two direct competitors in the same niche and region at the same time without both clients agreeing in writing.

Liability and governing law

Limits of liability are set out in the signed agreement. These terms and the agreement are governed by the laws of the State of Maryland.

Contact

Questions about these terms: [email protected] or 301-453-2983.